Contact us
Our operations headquarters is located in Qingdao, China, at: No. 2 Wangsha Road, Chengyang District, Qingdao, China. Our professional team is on standby at all times to provide efficient and professional global customer support. Please fill out the form below, or contact us directly by email.
FAQ
International Direct Shipping, Worry-Free Delivery.
We are committed to providing transparent and reliable international shipping services to ensure your orders arrive safely and on time. Below are answers to some of the questions you may care about.
International Shipping Delivery Times.
Customs Clearance & Documentation.
Replacement for Damages & Returns/Exchanges.
We offer worldwide direct shipping. Air freight orders typically take around 14 days, while sea freight orders take around 28 days, depending on your country. You can track your package status in real time through your order details.
All international orders include the necessary customs declaration documents to ensure smooth clearance. Please note that some countries may charge import duties, which are the responsibility of the recipient.
If your package is damaged during transit or there are quality issues with the items, please contact our customer support within 48 hours after receiving the shipment. We will provide a free replacement or returns/exchange service.